Generate a Conduct Verification Request

Single Request(s)

Generate Request

• From your dashboard, click ‘New Request’.

1. Enter the candidate’s first name, last name, email address, and the target completion date. This deadline is communicated to the candidate to complete their request.
2. Optional: Provide ‘Custom Notes’ to be included in the email sent to the candidate. ‘Assign to Batch’ organizes the candidate request with a specific batch.
3. Click ‘Submit Request’.

Send Request

• To send the request from Torchline, click ‘Send Email’. To send the request outside of Torchline, click ‘Copy’. You can send the request through your email service provider.

Important: The Torchline link must remain in the email regardless of the delivery method.

Bulk Upload(s)

Generate Request

• From your dashboard, click ‘Bulk Upload’.

1. Important: First time users must use the ‘Download CSV Template’ to create a unique CSV file BEFORE uploading.
2. Click ‘Choose File’ and select the CSV file from your device.
3. Optional: ‘Assign to Batch’ organizes the candidate request with a specific batch.
4. Click ‘Create Requests’.
5. Each candidate will be sent individual emails to complete their request(s).